Altamont West Hotel
Montego Bay, Jamaica

Frequently Asked Questions

• Do I need a credit card to make an online reservation? How safe is it?
  Yes. We require a credit card to guarantee your reservation and give you instant confirmation online. Our 128 bit encryption-enhanced reservation service is powered by WorldPay - a Royal Bank of Scotland company, and a leading Internet Payment provider - to securely process your credit card.

• How much will my credit card be charged to make the online reservation?
  A non-refundable reservation guarantee deposit equal to 10% of your total initial reservation cost will be charged to your credit card when you make a reservation. This 10% will be deducted from the total cost you will pay upon checkout.

• Why is this deposit non-refundable?
  Many small-to-medium chain and independent hotels experience a number of no shows and last minute cancellations. The non-refundable reservation deposit is to guarantee your reservation.

• Can I modify or cancel my reservation?
  Absolutely. Simply click on the “Modify Reservation” link on the left part of this page. *
  
  
  

*Please note that we may charge a minimum cost for modifications and cancellations. Rates are determined based on the number of days prior to check-in date.